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Digital Support in Bewdley

If it’s digital and broken — I’ll fix it. I provide practical, local support to businesses in Bewdley, Kidderminster, Stourport and the wider Wyre Forest. Whether it’s a hacked site, email issue or DNS chaos, I’ll step in and sort it.

Maybe your site’s been abandoned. Maybe your developer vanished. Or maybe it’s just one thing that’s not working right. I’ve helped fix everything from contact forms and dodgy plugins to broken hosting setups and tangled domain records. I work with WordPress, Joomla, DNS, Cloudflare, email systems and more.

I’ve supported small businesses and large organisations alike — offering hands-on help that cuts through confusion. If you’re unsure about GDPR, outdated hosting, or whether you’re paying for services you don’t need, I’ll review your setup and give you honest advice.

I’ve recovered hacked websites, restored lost domains, fixed broken logins, and helped migrate email systems to platforms that just work. I also provide reliable hosting, professional email support, content fixes and general troubleshooting when you need it most.

Based in Bewdley, I support businesses locally and remotely — from one-off fixes to ongoing help. You’ll always get straight, jargon-free advice based on what’s best for you — not what earns me more.

What I Offer

Technical Website Support

Recover hacked sites, resolve broken plugins, and fix theme errors quickly and professionally.

Hosting & Domain Support

Support for UK hosting platforms, domain settings, SSL certificates and Cloudflare DNS issues.

Email Setup & Diagnostics

Branded email addresses via Microsoft 365 or Google Workspace, with delivery testing and configuration help.

Website Security Checks

Basic GDPR reviews, contact form hardening, SSL setup and backup routines to keep things secure.

Analytics & Tracking

Setup and troubleshooting for Google Analytics, GA4, Search Console, and performance monitoring.

Ongoing Support That Fits You

Flexible, contract-free help — from quick fixes to monthly care. I adapt to what you need.

Ready to take your product to the next level with strategic content?

How I Can Help

01

Website Troubleshooting

  • Hacked site recovery
  • Plugin conflicts & crashes
  • WordPress & Joomla issues
02

Email & Hosting Help

  • Email setup & diagnostics
  • Hosting transfers & settings
  • Backups, domains & SSL
03

Digital Peace of Mind

  • DNS & Cloudflare setup
  • GDPR best practices
  • Ongoing technical support

The Support Process

Simple, direct and responsive — I make fixing your digital problems straightforward

Initial chat to understand the issue

Investigation and options provided

Fixes applied or support plan offered

Let’s Chat

Free initial consultation — no pressure, just a friendly chat

Direct help — no middlemen or ticket systems

Local support — I understand the platforms and providers you use

Honest answers — no jargon, just what works

Frequently Asked Questions

What types of issues can you fix?

Website errors, email delivery issues, DNS configuration, backups, plugin conflicts and more.

Can you help with sites built by someone else?

Yes — whether it’s WordPress, Joomla, Umbraco, Drupal or something else, I’ll do what I can to help.

Do you offer emergency support?

Absolutely. If your site is down or something critical’s broken, I can often respond quickly.

Can I get help even if I’m not a current client?

Yes. I work with new clients regularly for one-off support needs.

How is support billed?

Usually hourly, or project-based if the issue is more involved. No monthly retainers unless you request it.

Do you help with email platforms like Microsoft 365, Zoho, or Google?

Yes — I can help with setup, migration, troubleshooting and DNS.

Why Choose Paul James Digital?

Local & Independent:   I’m based in Bewdley and work with businesses across the West Midlands. No call centres, no outsourcing.
No-Nonsense Support:   I don’t upsell. I focus on what’s right for your business—not what makes me more money.
SEO & Performance:   Built with clean HTML, CSS, and PHP, your site will load fast and perform well in search.
Flexible Service:   Need me once a year, every month, or just in emergencies? I’ll work around what suits you.
Full Ownership:   You’ll get a website that’s truly yours, with no hidden fees or restrictions.

Rather than follow the financial services’ traditional approach to website design, I wanted something a little different to reflect my professional style of delivery as a lifestyle financial adviser. Paul helped us create a unique, user-friendly website to our exact specification. Nothing was too much trouble during the build and Paul has hosted and managed the website for us ever since without any issues. We highly recommend his services and expertise!

Gemma Darcy
 - Chartered Financial Adviser

Eight years ago I decided to create a blog to share my experiences as a novice dog owner. I’ve been using Paul’s services over the years for clients and he’s never let me down, so enlisted his help to create and host a simple blog. Since then it has transformed into a comprehensive website. It’s been regularly updated to incorporate the latest technology to make it very easy to manage myself, with Paul always on hand to assist with tweaks and suggestions. Paul is a real expert in his field and explains everything in clear and simple terms. He’s my go-to person for all things tech!

Sally-Anne Rogers - Reputation Management Consultant

Paul delivered exactly what we needed for our new website. The design perfectly expanded our existing branding, creating a clean, user-friendly site that features our menu, blog and events calendar. Everything looks professional and works seamlessly.

Paul has also supported us with print materials, ensuring consistency across all platforms. Communication was excellent throughout and the whole process was smooth from start to finish. We are very pleased with the result and highly recommend Paul James Digital.

The Garden Kitchen, Bewdley

“We couldn’t have done this without you, thank you.”

Sharon Harvey - Bewdley Almshouses