Digital Support in Bewdley
If it’s digital and broken — I’ll fix it. I provide practical, local support to businesses in Bewdley, Kidderminster, Stourport and the wider Wyre Forest. Whether it’s a hacked site, email issue or DNS chaos, I’ll step in and sort it.
Maybe your site’s been abandoned. Maybe your developer vanished. Or maybe it’s just one thing that’s not working right. I’ve helped fix everything from contact forms and dodgy plugins to broken hosting setups and tangled domain records. I work with WordPress, Joomla, DNS, Cloudflare, email systems and more.
I’ve supported small businesses and large organisations alike — offering hands-on help that cuts through confusion. If you’re unsure about GDPR, outdated hosting, or whether you’re paying for services you don’t need, I’ll review your setup and give you honest advice.
I’ve recovered hacked websites, restored lost domains, fixed broken logins, and helped migrate email systems to platforms that just work. I also provide reliable hosting, professional email support, content fixes and general troubleshooting when you need it most.
Based in Bewdley, I support businesses locally and remotely — from one-off fixes to ongoing help. You’ll always get straight, jargon-free advice based on what’s best for you — not what earns me more.
What I Offer
Technical Website Support
Recover hacked sites, resolve broken plugins, and fix theme errors quickly and professionally.
Hosting & Domain Support
Support for UK hosting platforms, domain settings, SSL certificates and Cloudflare DNS issues.
Email Setup & Diagnostics
Branded email addresses via Microsoft 365 or Google Workspace, with delivery testing and configuration help.
Website Security Checks
Basic GDPR reviews, contact form hardening, SSL setup and backup routines to keep things secure.
Analytics & Tracking
Setup and troubleshooting for Google Analytics, GA4, Search Console, and performance monitoring.
Ongoing Support That Fits You
Flexible, contract-free help — from quick fixes to monthly care. I adapt to what you need.
Ready to take your product to the next level with strategic content?
How I Can Help
Website Troubleshooting
- Hacked site recovery
- Plugin conflicts & crashes
- WordPress & Joomla issues
Email & Hosting Help
- Email setup & diagnostics
- Hosting transfers & settings
- Backups, domains & SSL
Digital Peace of Mind
- DNS & Cloudflare setup
- GDPR best practices
- Ongoing technical support
The Support Process
Simple, direct and responsive — I make fixing your digital problems straightforward
Initial chat to understand the issue
Investigation and options provided
Fixes applied or support plan offered
Let’s Chat
Free initial consultation — no pressure, just a friendly chat
Direct help — no middlemen or ticket systems
Local support — I understand the platforms and providers you use
Honest answers — no jargon, just what works
Frequently Asked Questions
What types of issues can you fix?
Can you help with sites built by someone else?
Yes — whether it’s WordPress, Joomla, Umbraco, Drupal or something else, I’ll do what I can to help.
Do you offer emergency support?
Can I get help even if I’m not a current client?
Yes. I work with new clients regularly for one-off support needs.
How is support billed?
Do you help with email platforms like Microsoft 365, Zoho, or Google?
Yes — I can help with setup, migration, troubleshooting and DNS.
Why Choose Paul James Digital?
Local & Independent: I’m based in Bewdley and work with businesses across the West Midlands. No call centres, no outsourcing.
No-Nonsense Support: I don’t upsell. I focus on what’s right for your business—not what makes me more money.
SEO & Performance: Built with clean HTML, CSS, and PHP, your site will load fast and perform well in search.
Flexible Service: Need me once a year, every month, or just in emergencies? I’ll work around what suits you.
Full Ownership: You’ll get a website that’s truly yours, with no hidden fees or restrictions.