Privacy
Privacy Policy
Read the Privacy Policy for Paul James Digital, covering data collection, storage, and usage practices.
Last Updated: 07/03/2026
1. Introduction
Paul James Digital ("I", "me", "my") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how I collect, use, and safeguard your information.
2. Data Controller
Paul James Digital
Email: [email protected]
3. Data Collection and Use
I only collect data necessary to provide my services or respond to enquiries. This includes:
- Contact Information: Name, email, phone number (provided when you contact me via my website, email, or phone).
- Service Specific Data: Information you share for project delivery (e.g. branding preferences, website content).
- Technical Data: IP address, browser type, and cookies (see Section 7).
I use your data to:
- Communicate with you about your project.
- Deliver services as agreed (e.g. website design, hosting).
- Comply with legal obligations (e.g. tax records).
4. Legal Basis for Processing
- Contractual Necessity: To fulfil services you have requested.
- Legal Obligation: To meet UK legal and regulatory requirements.
- Consent: Where explicitly given (e.g. marketing emails, which I currently do not use).
5. Data Sharing
I will not share your data with third parties except:
- With Your Explicit Consent: For example, to register a domain on your behalf.
- Legal Requirements: If required by UK law enforcement, courts, or regulatory bodies.
- Essential Service Providers: Trusted UK or EU based partners necessary for service delivery (e.g. website hosting providers). These partners are GDPR compliant and process data only as instructed.
6. Data Retention
I retain your data only as long as necessary:
- Enquiries: 12 months if no service is booked.
- Active Clients: For the duration of our contract plus 6 years for tax and legal compliance.
- Technical Data: Cookies and IP addresses (see Section 7).
7. Cookies
My website uses a consent management tool to ensure no tracking or analytics cookies are placed on your device without your explicit permission. For full details on the specific cookies I use, their purpose, and how you can change your preferences, please read my Cookie Policy.
8. Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability (where applicable).
- Withdraw consent (if processing is consent based).
To exercise these rights, contact me at [email protected]. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).
9. Security
I implement technical and organisational measures to protect your data, including:
- Encrypted website connections (SSL).
- Secure password protocols.
- Restricted access to your information.
10. Policy Updates
I may update this policy periodically. Significant changes will be communicated via email or a website notice.
Contact Me
For questions or requests, email [email protected].
Recent Work & Blogs
Google Search Console Redirect Errors: Three Months of Testing on Sites Where the Redirects Work
For around three months I have been dealing with persistent redirect errors in Google Search Console across multiple sites. Every redirect tests correctly. The live URL test passes every time. The actual Googlebot crawl fails every time. This is what three months of testing actually showed.
Where pets are welcome | Pet-Friendly Holiday Home Directory Rebuild
Where pets are welcome had been offline for several years. The old site ran on expensive software the client no longer needed. We rebuilt it from scratch with a custom directory plugin, an automated property feed, and nearly 30,000 listings at launch.
The Decline of Facebook and the Rise of AI Search: Why You Need a Website
For years, a Facebook page was enough for many small businesses. Post an update, your followers see it, job done. That model has not just declined, it has largely stopped working. And the rise of AI-driven search has added a second problem that Facebook cannot solve at all.



