Bewdley Almshouses | Email Migration & Microsoft 365 Charity Setup

Bewdley Almshouses, a long-standing charity in Worcestershire, needed a more secure and professional way to manage communications. Their old BT Internet accounts were unreliable and out of step with modern needs. The trustees approached me for help migrating to a safer, more scalable solution that would better support their work.

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My solution

After understanding the charity’s requirements, I guided Bewdley Almshouses through Microsoft’s nonprofit programme application to secure full access to Microsoft 365 free of charge. This included professional email accounts, Outlook, cloud storage, and enhanced security tools.

To strengthen their digital presence, I advised on and supported the purchase of a new domain, bewdleyalmshouses.co.uk, registered securely in their name for ten years. This gave them a trusted, professional email identity aligned with their organisation’s brand.

I provided a simple, non-technical proposal that outlined the risks of their old setup and the benefits of Microsoft 365. This helped the trustees make an informed decision quickly and with confidence.

During February and March 2025, I completed the full email migration, set up their new accounts, configured devices, and provided personalised training to ensure the team could manage everything independently. I also delivered ongoing ad-hoc support to ensure they remain confident using their new system.

This project combined technical setup, digital transformation and long-term support for a historic local charity — with no jargon, no unnecessary costs, and real value for the trustees and their work.

Results

Within weeks, Bewdley Almshouses transitioned from outdated email accounts to a secure Microsoft 365 platform with full Office integration. They now have professional email addresses, access to Outlook, mobile device syncing, and long-term ownership of their digital identity. The charity’s communication is more reliable, easier to manage, and futureproofed — helping the trustees focus on their mission without technical barriers.

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